Troubleshooting

Solutions to common issues and troubleshooting tips.

This section gives you helpful tips to solve issues you might face with the Digibe Integration Platform. Below are links to articles that explain how to fix specific errors and handle more complex issues, so you can quickly find solutions and keep things running smoothly.

Integration guidance

• How to resolve common pipeline issues

• How to resolve Error 409: “You cannot update a pipeline that is not on draft mode”

• How to resolve the "Pipeline execution was aborted" error

• Integrated authentication with Microsoft Entra ID

• How to resolve the "Failed to initialize pool: ONS configuration failed" error

• How to perform IP address mapping with Progress database

• How to build integration flows that send error notifications

• How to send logs to external services

• How JSONPath differs in connectors and the Execution panel

• Using JSONPath to validate numbers with specific initial digits

• How to analyze the "Network error: Failed to fetch" in the Execution panel

• How to handle request payloads larger than 5MB

Connectors behavior and configuration

• Timeout in the Pipeline Executor connector
• How to use DISTINCT and COUNT in the Object Store
• Understanding @@DGB_TRUNCATED@@ on the Digibee Integration Platform
• How to resolve names without a DNS - REST, SOAP, SAP (Web protocols)
• How to read and write files inside a folder
• AuthToken Reuse for Salesforce connector
• Supported databases

  • Functions and uses for databases

Connectors implementation and usage examples

• Google Storage: Usage scenarios
• DB V2: Usage scenarios
• For Each: Usage example
• Template and its uses
• Digibee JWT implementation
• Email V1: Usage example (Deprecated)

JOLT applications

• Transformer: Getting to know JOLT
• Transformer: Transformations with JOLT
• Transformer: Add values to list elements
• Transformer: Operations overview
• Transformer: Date formatting using split and concat
• Transformer: Simple IF-ELSE logic with JOLT

Platform access and performance tips

• How to solve login problems on the Digibee Integration Platform
• How to receive updates from Digibee Status Page
• How to clean the Digibee Integration Platform cache

Governance troubleshooting guidance

• How to consume Internal API pipelines using ZTNA
• How to use Internal API with and without a VPN
• How to generate, convert, and register SSH Keys
• mTLS authentication

  • How to configure mTLS on the Digibee Integration Platform
  • FAQs: Certificates in mTLS
• How to connect Digibee to Oracle RAC
• How to connect Digibee to SAP
• How to connect Digibee to MongoDB Atlas using VPN
• How to manage IPs on the Digibee Integration Platform
• Configuring the Dropbox account
• How to use your Gmail account with the Digibee email component (SMTP)

Deployment scenarios

• Solving the "Out of memory" errors in deployment
• Warning of route conflicts