Troubleshooting articles

Solutions to common issues and troubleshooting tips

This section gives you helpful tips to solve issues you might face with the Digibe Integration Platform. Below are links to articles that explain how to fix specific errors and handle more complex issues, so you can quickly find solutions and keep things running smoothly.

Integration guide

• How to resolve Error 409: “You cannot update a pipeline that is not on draft mode”

• How to resolve the "Pipeline execution was aborted" error

• Best practices on validating messages in a consumer pipeline

• Integrated authentication with Microsoft Entra ID

• Avoiding loops and maximizing pipeline efficiency

• How to resolve the "Failed to initialize pool: ONS configuration failed" error

• How to perform IP address mapping with Progress database

Connectors behavior and configuration

• Digibee JWT implementation

• Timeout in the Pipeline Executor connector

• How to use DISTINCT and COUNT in the Object Store

• Understanding @@DGB_TRUNCATED@@ on the Digibee Integration Platform

Platform access and performance tips

• How to receive updates from Digibee Status Page

• Using JSONPath to validate numbers with specific initial digits

• How to analyze the "Network error: Failed to fetch" in the Execution panel

Governance troubleshooting guidance

• How to consume Internal API pipelines using ZTNA

• How to generate, convert, and register SSH Keys

• How to configure mTLS on the Digibee Integration Platform

• FAQs: Certificates in mTLS

• How to connect Digibee to Oracle RAC

• How to connect Digibee to SAP

• How to manage IPs on the Digibee Integration Platform

Others

• FAQs: Digibee Customer Support